Welcome to Truckaro! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application “Truckaro” for water tanker delivery services (“App”). By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect:
1.1. Personal Information: We may collect the following personal information when you use our App:
– Name
– Contact information (phone number, email address)
– Delivery address
– Geolocation data (GPS information)
– Usage data (app activity, interaction, and preferences)
– Payment information (credit card/debit card details, billing address)
1.2. Non-Personal Information: We may also collect non-personal information that does not directly identify you, including:
– Device information (e.g., device type, operating system, unique device identifier)
– App usage data (e.g., log files, crash reports)
2. How We Use Your Information:
2.1. Providing Services: We use your personal information to facilitate water tanker delivery services, including order processing, delivery coordination, and customer support.
2.2. Improving App Functionality: We may use usage and performance data to enhance the App’s features, identify and fix issues, and optimize overall user experience.
2.3. Communication: We may use your contact information to send important notifications related to your orders, service updates, and promotional offers. You can opt-out of marketing communications at any time.
2.4. Analytics and Aggregated Data: We may use non-personal and aggregated data for analytics, market research, and business intelligence purposes, ensuring that individual identities remain anonymous.
2.5. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes or respond to lawful requests from public authorities.
3. Sharing Your Information:
3.1. Service Providers: We may share your personal information with third-party service providers to perform tasks on our behalf, such as payment processing, delivery logistics, customer support, and marketing services. These service providers are contractually obligated to protect your information and may not use it for other purposes.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new entity as part of the transaction. We will notify you through the App and/or via email before your information is transferred and becomes subject to a different privacy policy.
3.3. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, respond to claims, or protect the rights, property, or safety of Truckaro, its users, or others.
4. Data Security:
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Choices:
5.1. Access and Correction: You can access and update your personal information within the App’s settings or by contacting our support team.
5.2. Opt-out: You can opt-out of receiving promotional emails or marketing communications at any time by using the unsubscribe link provided in the emails or contacting us directly.
6. Children’s Privacy:
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us, and we will promptly take steps to delete it.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. The revised version will be posted within the App, and the “Effective Date” at the beginning of this Policy will indicate the latest version. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@truckaro.com
By using the Truckaro App, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and disclosure of your personal information as described herein.
